We believe privacy policies should be written for humans, not just lawyers. Here is the plain English breakdown of how we handle your data at Code Caravan.
When you work with an agency, trust is everything. Our business model is building high-performance software for our clients — not hoarding, mining, or selling personal data. We only collect what we absolutely need to communicate with you and build your product.
What we collect and why
We keep our data collection strictly to the essentials:
- When you contact us: If you fill out a form or email us, we collect your name, email address, and the details of your project. We use this solely to reply to you and evaluate if we are a good fit to work together.
- When you browse our site: We use basic, privacy-friendly analytics to understand how people navigate our website. This tells us which pages are popular (like our AR services vs. Web development) so we can write better content. It does not track you across the internet or identify you personally.
- When you become a client: We will collect billing details necessary for invoicing. Payment processing is handled securely by industry-standard providers (like Stripe or local bank transfers), meaning we never touch or store your raw credit card numbers.
What we don't do
Let’s be crystal clear about what we will never do with your information:
- We do not sell your data. Not to marketers, not to data brokers, not to anyone. Ever.
- We do not use invasive tracking. We don't use aggressive tracking pixels that follow you around the web to serve you retargeted ads for months.
- We don't spam. If you give us your email to discuss a project, we will email you about that project. We won't automatically subscribe you to a daily newsletter you didn't ask for.
Who we share your data with
We run a modern software studio, which means we rely on trusted third-party tools to do our jobs. We share minimal data with these services strictly for operational purposes:
- Communication & CRM: To manage our emails and project discussions.
- Cloud Infrastructure: Platforms like Vercel or AWS to host the software we build.
- Legal Requirements: If we are ever required by law or a valid subpoena to disclose information, we will comply, but we will always try to notify you first if legally permitted.
Security: How we protect your ideas
As a software engineering team, security is at the core of what we do. We use encrypted communication channels, secure password managers, and role-based access for all client assets. If you share proprietary code, API keys, or business logic with us under an NDA, it stays strictly within our core engineering team.
Your rights
It is your data. If you ever want to know what information we hold about you, or if you want us to completely delete your contact history from our systems, just ask. Email us, and we will wipe it within 5 business days, no questions asked.
Questions?
If anything in this policy feels unclear, or if you have specific concerns about how your project data will be handled, please talk to us.